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Evidence recorded	Evidence Type/ Method of assessment		Sufficient evidence recorded/Outcome
Unit Assessment Task 1	Unit Knowledge Test (UKT)		S / NS (First Attempt) S / NS (Second Attempt)
Unit Assessment Task 2	Project		S / NS (First Attempt) S / NS (Second Attempt)
Final result	C ☐ NYC ☐	Date assessed
		Trainer/Assessor Signature

Unit information pack

Pre-assessment checklist Purpose

The pre-assessment checklist helps students determine if they are ready for assessment. The Trainer/Assessor must review the checklist with the student before the student attempts the assessment task. If any items of the checklist are incomplete or not clear to the student, the Trainer/Assessor must provide relevant information to the student to ensure they understand the requirements of the assessment task. The student must ensure they are ready for the assessment task before undertaking it.

Information for students

Please make sure you have completed the necessary prior learning before attempting this assessment.
Please make sure your Trainer/Assessor has clearly explained the assessment process and tasks to be completed.
Please make sure you understand what evidence is required to be collected and how.
Please make sure you know your rights and the complaints and appeal process.
Please make sure you discuss any special needs or reasonable adjustments to be considered during the assessment (refer to the Reasonable Adjustments Strategy Matrix and negotiate these with your

Trainer/Assessor).

Please make sure that you have access to a computer and the internet (if you prefer to type the answers).
Please ensure that you have all the required resources needed to complete this Unit Assessment Task (UAT).
Due date of this assessment task is according to your timetable.
In exceptional (compelling and compassionate) circumstances, an extension to submit an assessment can be granted by the Trainer/Assessor.
Evidence of the compelling and compassionate circumstances must be provided together with your request for an extension to submit your assessment work.
Request for an extension to submit your assessment work must be made before the due date of this assessment task.

Reasonable adjustments

If student has requested a reasonable adjustment, then complete the reasonable adjustment form included in the unit information pack.

Student declaration

I confirm that Trainer/Assessor has provided all the information related to the assessment task as included in the information for student section and I am ready for the assessment.

Student signature

Date

Assessment type:

Written Questions

Instructions provided to the student:

Assessment task description:

This is the first (1) unit of assessment task that the student must successfully complete to be deemed competent in this unit of competency.
The Unit Knowledge Test is comprised of nine (9) written questions.
Student must respond to all the questions and submit them to the Trainer/Assessor.
Student must answer all questions to the required level, e.g. provide the number of points, to be deemed satisfactory in this task.
Trainer/Assessor is required to provide feedback within two weeks and notify students when results are available.

Applicable conditions:

This knowledge test is untimed and is conducted as an open book test (this means student can refer to textbooks during the test).
Student must read and respond to all questions.
Student may handwrite/use computers to answer the questions.
Student must complete the task independently.
No marks or grades are allocated for this assessment task. The outcome of the task will be Satisfactory or Not Satisfactory.
Trainer /Assessor must assess student’s written skills and knowledge as he/she completes this assessment task.
The Trainer/Assessor may ask the student relevant questions on this assessment task to ensure that this is his/her own work.

Resubmissions and reattempts:

Where a student’s answers are deemed not satisfactory after the first attempt, a resubmission attempt will be allowed.
Student may speak to their Trainer/Assessor if the student has any difficulty in completing this task and requires a reasonable adjustment (e.g., can be given as an oral assessment).
For more information, please refer to the RTO Student Handbook.

Location:

This assessment task may be completed in (tick the relevant box):

Learning Management System

Classroom

Simulated learning environment	Workplace
Other:

Trainer/Assessor will provide the student with further information regarding the location for completing this assessment task.

Purpose of the assessment

The purpose of the assessment is to check knowledge relevant to the unit.

Instructions for answering written questions:

Students must complete a written assessment consisting of a series of questions.
It is expected from students to correctly answer all the questions.
Answers must demonstrate an understanding and application of relevant concepts, critical thinking, and good writing skills.
Students must respond to all questions for this assessment in a concise manner, providing only information that is relevant.
Student must use non-discriminatory language. The language should not devalue, demean, or exclude individuals or groups on the basis of such attributes including gender, disability, culture, race, religion, sexual preference, age and/or any other basis. Gender inclusive language should be used.
Assessors must not accept responses/answers that have been copied directly from other sources materials.
Access to learner guide and other learning materials.
Computer
Internet
MS Word
Printer or e-printer
Unit Assessment Task

Question 1a.

List any three (3) sources of information on awards and other industrial provisions.
What is an enterprise agreement? Briefly explain the following types of enterprise agreements in 1-2 lines (50 - 100 words)

Single Enterprise Agreements Multi-enterprise agreement

Satisfactory response

Yes ☐
Yes ☐

No ☐

Question 1b. Assume you are working in a restaurant as a manager responsible for preparing the staff rosters.	Satisfactory response
i. How would you source information on the applicable award, records, and other industrial provisions in the hospitality industry to prepare the rosters?
	i. Yes ☐	No ☐
ii. Identify at least two ways in which each award provision will impact the rostering process and fill in the table below.	Yes ☐ Yes ☐	No ☐ No ☐
I. leave	II. Yes ☐	No ☐
II. mandated breaks between shifts	III. Yes ☐	No ☐
III. maximum allowed shift hours	IV. Yes ☐	No ☐
IV. standard, overtime and penalty pay rates

Question 1c. Based on the Restaurant Industry Award, specify the maximum number of overall hours that can be allocated to different staff members.

The answer should include information on ordinary hours, make-up time, and spread of hours. Answer in 300 – 350 words.

Satisfactory response

Yes ☐

No ☐

Question 1d. Identify impacts of following on the preparation of staffing rosters:

a. Contractors and considerations of fees

Satisfactory response

b. Permanent or casual staff

Answer in 50 to 100 words for each.

Yes ☐
Yes ☐

No ☐

Question 1e. Explain the importance of industrial agreements, other considerations, and wage budgets when developing rosters. Answer in 150 – 200 words.	Satisfactory response
	Yes ☐	No ☐

Question 2. Briefly discuss the key elements of applicable awards and enterprise agreements for the following:	Satisfactory response
i. leave provisions
i. leave provisions	i. Yes ☐	No ☐
ii. mandated breaks between shifts	ii. Yes ☐	No ☐
iii. maximum allowed shift hours	iii. Yes ☐	No ☐
iv. standard, overtime and penalty pay rates	iv. Yes ☐	No ☐
Answer in 100 to 150 words for each.

Question 3a. Explain the following organisational policies and their impacts on preparing staffing rosters. Answer in 50 – 100 words for each.

Socio-cultural-friendly organisational initiatives
Family-friendly workplace initiatives
Recreation

Satisfactory response

Yes ☐
Yes ☐
Yes ☐

No ☐

Question 3b: Explain organisational leave procedures that impact the preparation of staffing rosters for the following leave types. Max 50 words each.	Satisfactory response
i. Carers
i. Carers	i. Yes ☐	No ☐
ii. Compassionate reasons	ii. Yes ☐	No ☐
iii. llness or injury	iii. Yes ☐	No ☐
iv. Jury service	iv. Yes ☐	No ☐
v. Long service	v. Yes ☐	No ☐
Maternity or paternity Rehabilitation of injured workers Study	Yes ☐ Yes ☐	No ☐ No ☐
	viii. Yes ☐	No ☐

Question 4. In relation to developing a large five-star hotel roster, explain the following consideration areas (50 – 100 words for each).	Satisfactory response
i. Social, cultural, and skills mix of the team to be rostered.
	i. Yes ☐	No ☐
ii. Broader organisational policies	ii. Yes ☐	No ☐
iii. Operational requirements of the business activity, department, or event subject to rostering.	iii. Yes ☐	No ☐
iv. Wage budget for the business activity, department, or event subject to rostering.	iv. Yes ☐	No ☐

Question 5a. Explain the role of rosters and their importance in controlling staff costs in the hospitality industry. Answer in 100 – 150 words.	Satisfactory response
	Yes ☐	No ☐

Question 5b. How can a roster help an organisation to maximise operational and customer service efficiently while minimising wage costs? Answer in 100 – 150 words.	Satisfactory response
	Yes ☐	No ☐

Question 5c. How can combining staff members' duties increase staff effectiveness when preparing a roster? Explain in 50 – 100 words.	Satisfactory response
	Yes ☐	No ☐

Question 5d. Team rosters should comprise staff with complementary skills mixed to meet operational requirements. Detail the rationale and truth of this statement in 100 – 150 words.	Satisfactory response
	Yes ☐	No ☐

Question 6a.

i. Briefly discuss roster systems and equipment an organisation can use to administer roster management. Answer in 75 to 100 words.

Satisfactory response

i. Yes ☐

No ☐

List any three (3) roster systems and three (3) types of equipment available in the market.
List any six (6) system capabilities and functions required in rostering software.

No No

Question 6b. Mention any four (4) ways to present and communicate rosters in required clear formats to appropriate staff within designated timeframes.

Your answer should include electronic (2) and paper-based (2) methods. Answer in 3-5 lines for each.

Satisfactory response

Yes ☐

No ☐

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SITXHRM008 Roster Staff Assignment

Table of Contents

Assessment Pack (UAP) – Cover Sheet

Student and Trainer/Assessor Details

Course and Unit Details

Assessment Submission Method

Student Declaration

Assessment Plan

Unit information pack

Information for students

Reasonable adjustments

Student declaration

Assessment type:

Instructions provided to the student:

Applicable conditions:

Resubmissions and reattempts:

Location:

Purpose of the assessment

Instructions for answering written questions:

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