SIT30622 Certificate III in Hospitality

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SIT30622 Certificate III in Hospitality

SIT30622 Cert III in Hospitality offers a wide range of knowledge and skills required in hospitality industry. Offered as both trainee ship and non-trainee ship, Certificate iii in hospitality allows you to handle trainee ship if you are employed as a trainee in the hospitality industry. Under certificate 3 in hospitality, you will gain knowledge in the following fields: food and beverage service teamwork workplace health and safety responsible service of alcohol and bar operation customer service food and beverage matching espresso coffee preparation

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SIT30622 Certificate III in Hospitality

Learning outcomes

Through a mixture of theory and practical course work, learn to:

  • Provide excellent customer service
  • Troubleshoot problems, like running low on stock or addressing customer complaints
  • Work as part of a team
  • Make the workplace safe for staff and customers
  • Coach others in basic hospitality skills


Core and Elective Units of SIT30622 Certificate III in Hospitality


Core Units

  • SITHIND006 Source and use information on the hospitality industry
  • SITHIND008 Work effectively in hospitality service
  • SITXCCS014 Provide service to customers
  • SITXCOM007 Show social and cultural sensitivity
  • SITXHRM007 Coach others in job skills
  • SITXWHS005 Participate in safe work practices


Elective Units

  • SITHIND005 Use hygienic practices for hospitality service
  • SITXFSA005 Use hygienic practices for food safety
  • CPPCLO3100 Maintain cleaning storage areas
  • CPPCLO3101 Clean carpeted floors
  • CPPCLO3102 Clean hard floors
  • CPPCLO3103 Clean and maintain amenities
  • CPPCLO3105 Clean glass surfaces
  • CPPCLO3108 Clean window coverings
  • CPPCLO3111 Clean rooms, furniture and fittings
  • CPPCLO3112 Clean walls, ceilings and fittings
  • SITHACS009 Clean premises and equipment
  • SITHACS010 Provide housekeeping services to guests
  • SITHACS011 Prepare rooms for guests
  • SITHACS012 Launder linen and guest clothes
  • SITHACS013 Provide porter services
  • SITHACS014 Provide valet services
  • SITHACS015 Conduct night audit
  • SITHACS016 Provide accommodation reception services
  • SITXCCS017 Use a computerised booking system
  • SIRXCEG008 Manage disrespectful, aggressive or abusive customers
  • SIRXPDK001 Advise on products and services
  • SIRXSLS001 Sell to the retail customer
  • SITXCCS010 Provide visitor information
  • SITXCCS012 Provide lost and found services
  • SITXCCS013 Provide club reception services
  • SITHCCC024 Prepare and present simple dishes
  • SITHCCC025 Prepare and present sandwiches
  • SITHCCC026 Package prepared foodstuffs
  • SITHCCC028 Prepare appetisers and salads
  • SITHKOP009 Clean kitchen premises and equipment
  • SITHFAB021 Provide responsible service of alcohol
  • SITHFAB022 Clean and tidy bar areas